Customer Feedback

Level 4 Diploma in Careers Information & Advice

"as a new entrant to the careers guidance sector unit 1 really helped me to understand the context of my new job"

Careers Support Assistant in FE College


Level 6 Diploma in Careers Guidance & Development

"the training about labour market information was very useful and will help me to plan careers sessions with students in college"

Careers Adviser 6th Form College

"I work with a number of schools in my role with NCOP and the Level 6 Diploma gives me a sense of professionalism when working with teachers"

HE widening participation adviser

"sessions online on interview skills (units 4 and 5) gave me time to think about my job as the sessions were in two halves with reflection time in between"

Freelance Careers Adviser


Level 6 Certificate in Careers Leadership

"Exceptional resources – robust and thorough"

Careers Leader FE College

"Both the trainer and tutor were knowledgeable, approachable and supportive"

Careers Leader at a Pupil Referral Unit

"Discussion on the different models of Career Leader raised questions to ask of my SLT"

Careers Leader overseeing a MAT

"Networking opportunities and a chance for reflection on my practice"

Careers Leader Alternative Education Provision


Level 6 Certificate in Careers Leadership

Specific achievements from course: "LOTS! Especially in terms of planning – going beyond Gatsby e.g. introducing elements of self-awareness into work with students and looking at different approaches to LMI"

Experienced careers leader 11 – 18 Academy

Workshop sessions: "The workshop sessions were excellent, very informative, great discussion and activities. Increased knowledge massively"

Deputy Head/Careers Leader 11 – 18 school

Individual Skype tutorials: "enjoyed the individual tutorials. Felt very comfortable and easy to talk to the tutor. Very supportive"

Newly appointed Careers Leader from a Pupil Referral Unit

Relevance of course to role: "It will help me totally to create an effective careers programme in line with Gatsby benchmarks – to enable me to lead and manage eventually a whole team – to secure the best outcomes for our young people"

Deputy Head/Careers Leader Special Needs Academy


Level 6 Diploma in Careers Guidance & Development

Units 4 & 5 "Discussion of models (of interviewing) and seeing it in action. Great to see the (careers) interview on screen – methodologies in action"

FE College Careers Adviser in training

Unit 2 "(Resource) booklet had helpful points to go with the slides. Thinking about what reflective methodology would work best of me"

Careers Adviser/Leader 6th Form College

Unit 3 "There was nothing that wasn’t useful – discussions and information was all relevant - found the content on change management interesting and something I might consider in my work"

Resettlement officer HMPYOI

Unit 3 "how you apply practice to theory – it’s helping the jigsaw pieces fit together. Thinking about unpicking someone’s story – like the case studies and appreciating all the theories at play!"

Careers Consultant in HE


Level 3 Certificate in Advice & Guidance

Induction Session: "fully explained the course what is expected and how to relate it to my work"

Local authority family support worker


Level 4 Diploma in Careers Information & Advice

"Thank you ever so much for all of your help, patience and support in helping me complete the course. You may have noticed it's not something I naturally settle in to, and there were many aspects which I found challenging, but through your calm method of delivery I was able to understand the requirements to achieve success. I can honestly say that I view how I deliver advice and guidance in a different way now, and believe my interviews have improved as result"

National Careers Service Adviser



"Really enjoyed the opportunity to spend time to hear/discuss ideas and ways of doing things with others"

Education Business Partnership staff member

"A great course which has inspired and motivated me"

Training Provider

"Really enjoyed listening to how I can use NLP and SBT in my interviews"

National Careers Service Adviser


Level 6 Careers Diploma in Careers Guidance & Development

“The independent learning with a named assessor worked well as we agreed the next meeting as we went along and agreed manageable deadlines”

Academy Trainee Careers Adviser

“I liked the way I was invited to join training courses with other schools and organisations for the units on Careers Theory and Interviewing skills”

College Destinations Adviser

“Working at my own pace worked well as my assessor agreed not to see me when I was not at work in the summer holidays”

School Career Coordinator


Customer feedback form the Level 6 Diploma in Career Guidance & Development (Units 2,3&6) Training

“All aspects of each session has helped me to complete the assignments”

Local Authority Careers Adviser

“The resource booklets issued at each session along with discussion have helped to clarify information from the training”

Careers Adviser working in a Referral Unit

“Really enjoyed taking the time to reflect on my work in a structured but relaxed session”

Careers Adviser working in a School

“Found the LMI session really useful and it gave me lots of beneficial informations that I will be DEFINITELY using!!!!” 

Self-employed Careers Adviser working in a School


Comments from learners attending LMI( Labour Market Information) One day training courses

"Colent course showing how you can apply LMI to different interviews in different ways”

Youth Support Team

“A really good informative course. Used Laptops to look at real websites and to analyse the information we were given” 

Youth offending practitioner


CV building course

“Excellent. Great networking and sharing of ideas”

National Careers Service Adviser


Careers Diploma Induction

“Erica made it sound so straight forward. She explained what I needed to do to complete the first unit. Cannot wait until our next meeting!!!”

Connexions PA 

"The candidate felt very confident and comfortable with the support offered and actually look forward to her tutorials!!"

Next Step Provider, Yorkshire 

Career Theory Workshop 
"Opportunity to discuss concepts and theories we incorporate into pracrice normally, and to hear about others' processes and viewpoints'"

Next Steps Manager

Career Theory Workshop 
"Most useful - points picked up from peers and from tutor in discussion"

FE College tutor

Career Theory Workshop 
"I found the pre-course work useful to focus the mind"

Community Organsiation Next Step Adviser